Privacy Policy

We collect information you provide directly: name, email, phone, institution details, and educational records. We also collect usage data: device information, IP addresses, browser type, pages visited, and interaction patterns. For institutions, we may collect student records, academic data, and administrative information as required for service delivery.

Your information is used to: provide and improve our services, personalize your experience, communicate updates and support, process transactions, ensure platform security, comply with legal obligations, and generate anonymized analytics. We never sell personal data to third parties for marketing purposes.

Data is stored on secure servers with AES-256 encryption at rest and TLS 1.3 in transit. We implement role-based access controls, regular security audits, and 24/7 monitoring. Data centers are ISO 27001 certified with geographic redundancy. Indian user data is primarily stored within India per data localization requirements.

We share data only with: service providers under strict confidentiality agreements, legal authorities when required by law, and institutional administrators for their users. Third-party integrations (payment processors, analytics) receive minimal necessary data. All partners must meet our security and privacy standards.

You have the right to: access your personal data, correct inaccuracies, request deletion (subject to legal retention requirements), export your data, opt-out of marketing communications, and restrict certain processing. Submit requests through your account settings or contact privacy@edease.in.

We use essential cookies for platform functionality, analytics cookies to improve services, and preference cookies to remember your settings. You can manage cookie preferences through your browser. Some features may not function properly if cookies are disabled.

EdEase may be used by educational institutions serving minors. We collect only necessary educational data with institutional and parental consent. Enhanced protections apply to data of users under 18, including restricted access and additional security measures.

For global operations, data may be transferred internationally. We ensure adequate protection through Standard Contractual Clauses, adequacy decisions, and binding corporate rules. Users will be notified of any significant changes to data transfer practices.

Personal data is retained for the duration of your account plus 3 years for legal compliance. Academic records may be retained longer per educational regulations. You may request earlier deletion where legally permissible. Anonymized data may be retained indefinitely for research.

We may update this policy periodically. Significant changes will be communicated via email and platform notification 30 days in advance. Continued use after changes constitutes acceptance. Historical versions are available upon request.

Data Protection Officer: dpo@edease.in | Privacy Team: privacy@edease.in | Address: EdEase Technologies, Bangalore, Karnataka, India. We respond to privacy inquiries within 72 hours.