SUPPORT CENTER

Support Center

We're here to help. Choose how you'd like to get in touch with our team.

Live Chat

Get instant help from our AI assistant or connect with a human agent.

24/7

Email Support

Send us a detailed message and we'll respond within 24 hours.

Response within 24h

Phone Support

Speak directly with our support team for urgent issues.

Mon-Sat, 9 AM - 7 PM IST
OUR TEAM

Meet Our Support Team

Dedicated experts ready to help you succeed with EdEase

PS

Priya Sharma

Support Lead

Enterprise & Technical Issues

RV

Rahul Verma

Senior Support Engineer

Integrations & API

AR

Ananya Reddy

Customer Success Manager

Onboarding & Training

VS

Vikram Singh

Support Engineer

Academic Modules

CREATE TICKET

Create a Support Ticket

Submit a detailed ticket and our team will get back to you promptly.

Response Time

Critical issues: 2 hours | High: 4 hours | Medium: 24 hours | Low: 48 hours